MC
Marcus Chen
3 reviews Verified
Best customer support I've ever had
I had an issue with an international transfer and chat support resolved it within four minutes. Literally unheard of in traditional banking. The metal card is lovely too.
3 reviews Verified
I had an issue with an international transfer and chat support resolved it within four minutes. Literally unheard of in traditional banking. The metal card is lovely too.
1 review
The app interface is flawless and the spending insights are genuinely useful. My only gripe was that initial KYC took about 48 hours, but once in, it's been smooth sailing.
2 reviews
Both times in Japan my card was declined despite travel notices being set. Support unfroze it quickly each time, but a bank that fails abroad is a real problem.